Session summary
(The presented meeting includes a technical review of the quality management system according to the international standard ISO 9001:2015, explaining the basic concepts of the system, its requirements, and the most important practices in its implementation. It includes an explanation of the general structure of the standard and its elements, including context analysis, leadership, planning, support, operation, performance evaluation, and improvement. It also addresses the importance of focusing on customer requirements, evidence-based decision-making, and risk management within corporate activities. It also reviews some of the challenges of implementing the system.)
Follow the rest of the lectures in our knowledge program.